Showing posts with label airlines. Show all posts
Showing posts with label airlines. Show all posts

Protecting your data as you travel

Our last post on cybersecurity at the airport and on board some aircraft that offer on board connectivity dealt with rogue Wi-Fi hotspots and the measures you can take to protect your laptop from hackers. This post will deal with a bigger problem of information security throughout your travel itinerary and how you can protect yourself from data loss or even data theft during your travel.

Wi-Fi access points still play a major role as they are the entry points to your data that hackers, cybercriminals and the individuals involved in cyber espionage. The other option is when your laptop is stolen. So these miscreants have two gateways to your information. Free Wi-Fi is the most important amenity amongst Business Travelers, according to a survey done by American Airlines and HP in 2009. In fact business travelers responded that Wi-Fi was the "most important airport amenity, outscoring basic travels needs such as food by nearly 30 percentage points."

Information security and travel: Travelers needs to place more efforts in safeguarding their data.
For many of these travelers, the convenience of accessing free Wi-Fi at the airport lounge outweighs the risks of hacking and information theft. But this depends on the position in the pecking order. The loss of information by a high flying executive or government agent is definitely quite expensive!

Even for an "ordinary" business traveler, there are risks associated with malware installed via rogue Wi-Fi access points that might cost you lots of data and hundreds of dollars to restore your data and  remove the malware.

According to a study conducted by the Ponemon Institut, the physical loss of devices, and the accompanying combination of replacement cost, detection, forensics, data breach, lost intellectual property costs, lost productivity, and legal, consulting and regulatory expenses sets a company back an average of $49,246 per lost laptop! Lost laptops with encryptionhttp://www.blogger.com/post-edit.g?blogID=4596185367102352450&postID=4789261814681384493 however cost companies only $20,000, which is 29,000 less than for an unencrypted laptop. Encrypted disks however safeguard data by scrambling information on them. They unlock that information only when the user enters the proper passcode.

Tips for Safeguarding your data during your travel
There are a few simple steps that you can take to ensure your data is safe during your travel. Travel can be a headache and who wants an extra head ace post travel? Use the following steps to safeguard your data and ensure a smooth and safe Wi-Fi access as you hop from one city to another in your business travels:
  • Use an encrypted disk to safeguard the information on your laptop or smart phone and make sure you log off of your computer when you're not using it.In most cases when you hibernate your computer, its memory is recorded unencrypted. You can also use a free software called TrueCript(http://www.truecrypt.org) that allows you to encrypt the content of your local drive and on USB Flash drives.
  • Turn off your wireless and Bluetooth connections if you're not using them. These are electronic gateways into your devices and as long as they are on, hackers can scan for open Wi-Fi peer to peer connections and gain access to your files. Hackers can use software like Aerodump to quickly figure out the existing wireless access points. Woo unto you if yours is one of them and you are not well armed to fend off attacks.
  • Use an anti-glare shield on your computer to prevent others from spying on your screen. With such shields, you must be face-to-face with the screen to be able to read it. 
  •  Regularly back up the data on your laptop or smart phone. Several companies offer backup services, but you can also save information on other computers and disks. Even if your data is encrypted- eliminating your fear of sensitive information getting stolen -backing up the data will make it easy to transfer to a new phone or laptop.
  •  If you lose your smart phone and don't want others to access your information, call your provider and request that the device be wiped of information. There also exist security software that allows you to send a text message to your phone that will remotely wipe it and block others from accessing its content. 
  •  To ensure that you're visiting an authentic Web site and not getting duped by a phishing scheme, some experts suggest logging onto those sites through your company's VPN connection.
  • Be vigilant to avoid losing or forgetting your laptop at the lounge. Avoid sleeping or taking a nap with the laptop on your lap; place the laptop on your lap instead of a table when using it as it's much easier to forget the laptop on the table but impossible to forget to carry it with you when it's on your lap :)

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What are Global Distribution Systems?

The travel marketplace remains a global arena where various service providers such as airlines, hotels, car rental companies and more exchange services with travel agents and  travelers. Travel involves flying to newer destinations to discover newer cultures and products. To access these products, travel agents and travelers need a global shelf with millions of travel inventories from which they can choose the best travel products as they plan their trips.

Travelers and agents need a kind of a global supermarket that serves their needs and which they can easily plug into in order to access the latest inventories. In the travel market, computerized reservation services are now the norm in booking and managing property and access of the property to consumers who need the services.

The modern travel market is anchored on an infrastructure consisting of various Global Distribution Systems. These are the online supermarkets linking buyers to travel service providers like airlines, hotels, motels, car hire, train bookings, holidays service providers and more.

So what is a Global Distribution Systems(GDS)? The GDS are companies which provide automated services to travel vendors such as hotels, airlines and car rental companies by building an inventory of products and rtaes that can be accessed and booked by any travel agent that subscribes to that particular Global Distribution System.

The Global Distribution Systems transmit their loaded rates and rules about a specific reservation on the travel agents' websites when customers request them. The travel agents transmit the reservation information through the GDS to the hotel and the hotel then settles the transaction directly with the customer.

To be included in the GDS, the travel vendors must first list their properties with the global distribution system. Normally, travel vendors will employ a GDS Manager in charge of the commercial relations between the service provider and the GDS. In many GDS, signing up is a quick process and the travel provider is only billed when a booking is made through the particular GDS in which they are listed.

Global Distribution Systems are used by over 800,000 travel agents worldwide who plug into the systems to access their travel inventory for sale to their audiences. Most travelers use the internet to research travel options before booking flights. Normally that search or comparison shopping will land them on the website of a travel agent that's plugged into the GDS system.

While the GDS is nowadays associated with the internet due to the tremendous growth of online booking services, the global distribution systems actually preceded the internet and were an invention of the airlines. The airline industry created the first GDS in the 1960s to keep track of flight schedules, availability, and prices. Although accused of being “dinosaurs” due to their use of legacy system technology, the GDSs were actually among the first e-commerce companies in the world facilitating B-2-B electronic commerce as early as the mid 1970s, when SABRE (owned by American Airline) and Apollo (United) began installing their propriety internal reservations systems in travel agencies. Prior to this, travel agents spent an inordinate amount of time manually entering reservations. The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system.

To get a rough idea on the process you go through to access your flights on Expedia or Priceline, I have created an illustration of the Global Distribution System to illustrate the online processes in the global distribution infrastructure that ensure you access the cheapest and accurate fares and flight schedule information:



Today, the GDS are at the core of an airline's service distribution and airlines cannot do without these systems. Some of the GDS systems used by the major African airlines are as follows:

Kenya Airways uses Travelport Distribution Systems to sell its travel products to travel agents worldwide. The airline signed a 5 year partnership agreement to distribute via Travelport's Galileo and Worldspan distribution channels.

Ethiopian Airlines uses Sabre Airline Solutions for its online reservations and as its GDS service provider to distribute its travel products to global consumers.

EgyptAir uses Amadeus Altéa GDS  through a long term contract signed a few years ago.

South African Airways uses the Sabre GDS. Last year, South African Airways signed a multiyear distribution agreement with Sabre Travel Network that now provides Sabre travel agencies and corporations in South Africa and around the world with access to South African’s full range of fares, schedules and availability including published fares sold through the airline’s own website and reservations offices.

Some of the Global Distribution Systems
Travelport: With a presence in 160 countries, approximately 3,500 employees and reported 2010 revenues of $2.3 billion, Travelport is comprised of the global distribution system (GDS) business, which includes the Galileo and Worldspan brands and its Airline IT Solutions business, which hosts mission critical applications and provides business and data analysis solutions for major airlines.

Travelport also owns approximately 48% of Orbitz Worldwide (NYSE: OWW), a leading global online travel company. Travelport is a private company owned by The Blackstone Group, One Equity Partners, Technology Crossover Ventures, and Travelport management.


Amadeus: 520 million bookings, 145 airlines, $66billion in global travel sales and $94 billion in all sales channels, 400,000 agency points of sale. 70% or $66 through travel agency channels. Booking charges of less than 2.8%

Sabre: Sabre Travel Network provides technology solutions to the global travel industry. It operates the world’s largest travel marketplace, connecting travel buyers and sellers through the Sabre global distribution system (GDS). Its innovative software connects more than 350,000 travel professionals to more than 400 airlines, 93,000 hotels, 25 car rental brands, 50 rail providers, 13 cruise lines and other global travel suppliers. More than 300 million people purchase airline tickets through this channel annually. www.sabretravelnetwork.com.

Pegasus: Dallas-based Pegasus Solutions, Inc. (http://www.pegs.com) is a leading provider of end-to-end reservation distribution solutions to the hotel industry worldwide. Its services include central reservations systems; third-party marketing and reservation representation services, including Utell and Golden Tulip Worldwide; electronic distribution services that connect more than 38,000 hotels to the Internet and to the global distribution systems (GDS); commission processing and payment services; the consumer travel Web site TravelWeb.com (http://www.travelweb.com); data warehousing and database marketing and consulting services; and soon, a Web-based property management system. Pegasus' customers comprise more than 100,000 travel agencies around the world, including nine of the 10 largest U.S.-based travel agencies(1); more than 40,000 hotel properties around the globe, including 18 of the 20 largest hotel companies in the world based on revenues and total number of guest rooms(2); and more than 240 Web sites/services have contracted to have their hotel reservations Powered by Pegasus™. In addition to its corporate headquarters in Dallas, Pegasus has 39 offices in 25 countries, including regional hubs in Phoenix, London and Singapore. The company's stock is traded on the Nasdaq National Market under the symbol PEGS. 

EmQuest: EmQuest, the travel distribution division of Emirates Airline, manages a large network of brands, content and service offerings that are designed to meet the unique and specific needs of all levels of players within the travel industry. EmQuest provides electronic distribution products and services to the travel industry, connecting suppliers with resellers and giving them a platform to exchange content and trade with one another.

Navitaire: Navitaire was founded in 2003 and has been developing Global Distribution Systems particularly tailored for the low cost airlines market(LCCs). Its reservations system now powers some of the largest LCCs in the world. Airlines using Navitaire's reservation systems booked more than 70% of all sales transactions via the Internet. Navitaire reservations systems booked more than 320 million reservations in 2009, more than 4.5% of the world's total population!

Patheo: Patheo was one of the leading data management and distribution solution company in the airline consolidator industry.  Patheo featured a complete, integrated product line serving both the travel agency and the consolidator with end-to-end solutions. Patheo was founded in 1996 and is headquartered in Westminster, CA.

TravelSky: TravelSky Technology Limited, a unit of China TravelSky Holding Company, develops leading edge applications and services that enable electronic transactions and the management of travel-related information for companies across the travel industry. TravelSky operates passenger services systems for air carriers in China, and maintains the global distribution system (GDS) for China's travel agencies, processing more than 200 million passengers annually. Customers include 30 domestic airlines, approximately 200 regional and international airlines, 147 domestic airports and 7,000 ticket agents. Services reach into 300 cities in China, 80 international cities and a growing range of social networking sites. TravelSky is headquartered in Beijing and has more than 4000 employees.

In addition, there are several smaller or regional GDSs, including SITA’s Sahara, Infini (Japan), Axess (Japan), Tapas (Korea), Fantasia (South Pacific), and Abacus (Asia/Pacific) that serve interests or specific regions or countries. In this article, we will provide a closer look at the four major GDSs.
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Do Airlines need new generic top level domains, again?

In June last year, the body that is in charge of internet domain names and addresses, the Internet Corporation for Assigned Names and Numbers(ICANN), made a decision to introduce a new set of generic top level domain names to the internet that will enable regions, communities, brands and other entities to apply for just about any string as a top level domain name. Top level domains are the right most characters in a domain name, i.e. the characters that are located right of the dot in the domain. For example, if you have www.cheapflights.com, the "COM" is a top level domain name.

Currently there are 22 generic top level domain names including .COM .ORG .NET .GOV .INT .AERO .MUSEUM .CAT .INFO .ASIA .NAME .TRAVEL .COOP .XXX .BIZ .PRO .EDU .JOBS .MOBI .TEL . These generic or global Top level domains are normally targeted at global audiences and not restricted to any country although in some cases, they can be sponsored and may be restricted to certain user groups or communities. For example, .AERO is a sponsored generic Top Level Domain name for the aviation community that is operated by SITA and was created for companies, organizations, associations, government agencies, and individuals in aviation-related fields. All the two letter codes(IATA airline designators) in the .aero namespace are reserved for airlines for example www.kq.aero is reserved for Kenya Airways, www.et.aero for Ethiopian Airlines, www.8u.aero for Afriqiyah Airways, www.hm.aero for Air Seychelles and so on. Some of the airlines actively using .aero domain names include Afriqiyah Airways with website hosted www.afriqiyah.aero.

 In addition, the travel industry also has another travel related domain name .TRAVEL which is targeted at travel and tourism related websites.

Many airlines however use .COM domain names to express their identities online. A look at the current airline websites shows that the vast majority of these airlines prefers hosting their primary content on .COM domain names to express their global outlook and then defensively registering hundreds of other domain names in order to ward off cybersquatters and prevent the misuse of their marks in the domain names. African airlines have been classic victims of cybersquatters. A quick look at African Airlines' domain names reveals widespread abuses of the system. For example, Kenya Airways does not own www.kenyaairways.com which has been grabbed by a cybersquatter; www.southafricanairways.com is registered and parked by cybersquatter forcing South African Airways to use www.flysaa.com; while TAAG owns www.taag.com, the domain www.taagangola.com is registered by cybersquatters and is being offered for sale at exorbitant prices; www.airuganda.com is registered and parked and offers users irrelevant PPC ads while the airline, like Kenya Airways, is forced to use a hyphenated domain name www.air-uganda.com. Normally cybersquatters will offer these domains to airlines at very high prices.

While a Uniform Domain Name Dispute Resolution Policy(UDRP) exist in many domain registries to resolve disputes where a brand feels its rights have been infringed upon, the cost is quite steep. Filing a UDRP case with the World Intellectual Property Organization(WIPO) which handles most of these cases can cost upwards of $3000. In many cases, an airline finds that its trademark rights has been abused across multiple Top Level Domains or the name is registered in various forms with hyphens, with suffixes or prefixes resulting in multiple instances of abuse. In some cases, you can have as much as 30 instances of abuse of an airline's rights to a certain mark. With cost of $3000 per UDRP case, it can cost an airline as much as $100,000 to reclaim all its trademark rights in the entire domain namespace. Money that could better be spent elsewhere in upgrading the airlines' products and services, especially for the cash strapped airlines in Africa.

So in many cases the cybersquatters win and the airlines end up losing lots of money and traffic that is directed to third party websites. Airlines have an eCommerce challenge, especially in the 21st Century as business moves online, particularly in the emerging markets. Airlines will have to build more robust eCommerce friendly platforms to sell more tickets without passing through middlemen. An estimated 4% of airlines' operating costs goes towards paying online travel agencies who sell tickets on behalf of the airlines. This accounts for what's normally known as distribution costs. The online travel agencies have spent hundreds of millions of dollars in building a global ticket distribution infrastructure which airlines cannot match.

While the airlines cannot eliminate these OTAs completely, they can reduce the middleman fees by selling more tickets via their websites' booking engines. To do that, they need a more robust eCommerce experience and platforms; to build this experience, they will need a Domain name system where the rights can be assured.


More protections needed in the existing domain namespace
 Currently, airlines cannot be assured of cheaper rights protection mechanisms in the existing generic Top Level domains of .COM .ORG .NET .INFO and the rest as no policy development process have been initiated by ICANN to rapidly address abuses in these domain namespaces. The costs will also remain quite steep since in many cases, the disputes are handled by international arbiters who charge very steep costs. So abuses of trademark rights will continue in these existing gTLDs unless ICANN policy development experts come up with rapid and cheaper option to address abuses in these existing domain namespaces.

New gTLDs for airlines?
The new generic Top Level domain program has been developed under a rigorous policy development process that has addressed most of the shortcomings of the existing gTLDs. Of particular importance are sunrise policies that can provide airlines an opportunity to protect their marks before the domains become available to the general public. In addition, the new generic Top level domain program has incorporated rapid suspension procedures for clear cases of abuse, cheaper dispute resolution that can cost as little as $300 and a Trademark Clearing house database that airlines can join to claim their marks and safeguard it against future abuses. But do airlines need new gTLDs? I don't think so.


Why airlines do not need new Top Level Domain names
Brand recognition: Many airlines have already built great brand recognition for their products under the existing gTLDs particularly the .COM or .AERO. Rebranding the airlines' operations under a new .airline(dotairline) new gTLD will only confuse customers already used to the existing airline.com or aiirline.aerro domain names.

Customers are not concerned about what a domain name an airline has but how easily they can access services on the website, how fast it loads, is the website trusted? Many consumers are not sophisticated enough to search an airlines services online strictly based on a TLD search, for example search site:.airlineTLD

Consumers search for an airline's services by searching on Google, Bing, Yandex or Baidu; or if they have to, they will type in the URL of the airline's domain name that they are used to and is currently existing. So introducing a new TLD adds no value to the airlines' existing brand image, recognition or ease of navigating the airlines' products on the world wide web.

Will be underutilized:  Airlines normally have a central domain name and perhaps a few country based domains for their various operations in different countries. In addition, an airline's services and products are normally hosted on various pages on the main website under the primary .COM or .AERO domain. Adding a Top Level Domain to host the airlines' various services which can be hosted on the various pages in the existing Top Level Domains is clearly a waste of the cyberspace and an unnecessary expense. Existing TLDs are adequate for the "narrow" scope of airline operations. An airline TLD that utilizes something like 50-300 domains for the airline's operations and costs over $50,000 per year to operate is a criminal waste.

Cost and requirements of operating airline Domain Name Registry: Clearly, you already have enough headache in staffing and operating your IT and eCommerce Departments. You have your digital marketing team, search engine marketing team, GDS management team, information security team, airline domain portfolio management team, hardware and software maintenance team, social media team ad infinitum. Why complicate your life by adding the complex domain registry to your IT headache which comes with its own set of hardware, software, technical specialist and admins plus annual fees to ICANN?

So far, the Scandinavian Airline(SAS) is probably the only airline that has applied for a new gTLD and it's already running into problems and is likely to face some objections along the way, an extra and unnecessary cost. For airlines, please stick to your existing TLDs or move over to .AERO if you need a domain rebranding. You can also use .TRAVEL to brand your holiday products.


Airlines: Managing the new gTLDs environment

 Given that there possibly could be over 500 new gTLDs being launched by early 2013 following the evaluation and delegation by ICANN, airlines need to present a common front via IATA or ICAO and with the help of SITA demand/negotiate permanent protections at a one off low cost or no cost at all of their trademark rights across all the new gTLDs.

It will be costly for airlines to protect their marks across over 500 new gTLDs given the losses airlines are already facing in the gloomy economic environment and the rising costs of maintaining the information systems infrastructure. I think an intervention by IATA on behalf of the airlines following the negotiations by the new gTLDs future registry operators can resolve these fears. IATA and ICAO can take advantage of the comment period from May this year and through the Government Advisory Committee to extract some assurances, pledges and concessions from new gTLD applicants.

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Why the Airlines are Bankrupt (INFOGRAPHIC)

FrugalDad.com has put up an awesome Infographic on why airlines charge high fees for their services and at the end of the year, make very large losses. Yet another reason to invest your money elsewhere, but at least in Africa, aviation is booming, so some airlines in this region will continue making marginal profits.

A throw back to the years before 1978, American aviation was highly regulated including fares, schedules and routes. The only American airline that could fly international was PanAm and airlines then had to compete purely on services. With the deregulation came in new players and competitors and many airlines soon went under or filed for bankruptcy.

Airlines are also losing cash, lots of it, through Online Travel Agencies like Priceline, Orbitz, Expedia, Opodo. American Airlines alone paid 4% of their operating expenses to OTAs or an estimated $976million in 2010. Learn more on why your favorite airline filed for bankruptcy below:

flight
Source: http://frugaldad.com

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First Korean Tourist Charter Flight Arrives in Kenya

The first Korean tourist charter flight operated by Korean Air arrived at te Jomo Kenyatta International Airport  last night carrying 120 tourists into the country; an estimated 190 Korean tourists are expected to arrive in the country next week in the next charter flight.

The inaugural charter flight is the culmination of marketing efforts of the Kenyan Tourism Board and the Kenyan Embassy in Korea. Kenyan Tourism authorities are busy creating new tourist markets in the Far East to reinforce traditional tourism markets in Europe and North America. This diversification program in tourism marketing has seen the country witness increased charter flights from new and emerging tourist markets.


The tourist board is currently marketing the country aggressively in Asia. The Kenyan tourist circuits has for decades been dominated by Western tourists but the Board is realizing new opportunities in Asian markets in the Far East. In Korea the board forged partnerships with Korean Travel Agency Kal Tour and Korean Air. The board also hosted 8 journalists from Korea in the various tourist destinations in Kenya and also took them on a tour with various Tour Operators.

More charter flights have been coming into the country in the last few months, a sign that Kenya is getting its groove back. In addition, airlines that had long ditched the Nairobi Route like Finnair, Gulf Air and Alitalia and reintroducing scheduled flights or chartered flights into the country.

Kenya  has been receiving 6000 visitors from Korea since 2006 but the Kenyan Tourist Board is planning to double this through its marketing programs in Korea.



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Nigerian National Airline: In whose Interest?

Nigerian Newspaper This Day Live examines the clamour for the establishment of a new National Airline:

Chinedu Eze examines the debate for and against the establishment of national carrier, the gains and its effect on existing domestic airlines.

The debate has been rife and involved those who vociferously wanted to have a national carrier and those who don’t wish to have it.



There are numerous gains for a country as large as Nigeria with the most viable air transport market in West Africa and second largest in Africa, after South Africa, to have its own airline and is identified as the country’s airline with all the accoutrements of government support.

The defunct Nigeria Airways
 One, it will be the face of Nigeria outside the country, just like South Africa Airways, Ethiopian Airlines, Air France, British Airways, Lufthansa of Germany, KLM of Netherlands, Egypt Air, Air Maroc of Morocco, Turkish Airline and many others. 


A national carrier will help Nigeria to have better negotiation of Bilateral Air Service Agreement (BASA), it will help develop a major Nigerian airport, like the Murtala Muhammed International Airport as a hub; it will also broaden the image of Nigeria in the comity of nations.

By its sheer size and its prolific air transport market, the CEO of Ethiopian Airlines, Tewolde Gebremariam, told THISDAY recently in Addis Ababa that Nigeria needs two national carriers because of its large travelling public and Nigerians arguably remain the most travelled people in Africa in search of business.


Last week, the special assistant (media) to the Minister of Aviation, Princess Stella Oduah, Joe Obi, told THISDAY that in spite of criticisms about floating a new national carrier in some quarters, majority of Nigerians are really clamouring for it because of its strategic importance in air transport.

But he said that government does not intend to put any money into the project; rather, the Aviation Ministry would come up with a template and criteria on how the national airline would be floated.


The template, he said, would include a framework on ownership structure, but emphasized that it would wholly be private sector driven, but government must have equity investment or stakeholding for the airline to be a national carrier.

“We want to have a national carrier. It is desirable and Nigerians are clamouring for it. Ministry will come up with the template, the criteria for establishing the airline with framework on ownership structure.”


Princes Stella Oduah was quoted to have said, "We’re working on a national carrier that will be publicly owned with limited financial contribution by the government. Government will act as a regulator and provide an enabling environment for this objective to be achieved.”

CEO of Belujane Konsult and former public affairs manager of the defunct Nigeria Airways Limited (NAL), Chris Aligbe looked at the gains of having a national carrier and said that first, Nigeria has to understand the concept on national carrier; that it must deviate from what a national carrier, like NAL used to be.


“It must be run as a private sector concern where government for emergency and grandfather rights reasons must be a stakeholder, but does not own more than 10 per cent equity so that the airline can be called to provide emergency services whenever possible and so that it will also enjoy government protection.”

Aligbe said that it must be private sector driven, but an international airline of repute must hold equity as core investor. This core investor and partner must nurse the airline until it becomes strong and would then be handed to Nigerians to manage; even at that, the core investor airline must retain certain stakeholding.


He gave example with Kenya Airways and KLM, the Dutch airline, which is a core investor of the East Africa national carrier.

“Government must not be involved in the running of the airline and the core investor must be an airline that does not operate in Nigeria presently, like Cathay Pacific Airways and Australian Qantas. There must be legal, regulatory and administrative framework, which will clearly define the mandate of the investors.”


Aligbe said that Nigeria really needs two national carriers that can compete with European airlines that have dominated Nigeria’s airspace, noting that with dominant national carriers capital flights of the nation’s resources would reduce and the threat of making Accra West African hub would be a thing of the past because if the Nigerian airlines take over the high percentage of passengers on international routes, European carrier’s threat of developing a another hub   from Lagos in West Africa would be impossible.

“Nigeria needs two national carriers which can compete with European airlines. This will reduce capital flight and the two airlines will rebuild the manpower needs of the country, which has depleted since the demise of NAL that trained majority of aviation personnel in the country today. Yu will be shocked if you know the number of expatriate personnel in the aviation industry today, especially in the technical area.”


Industry observer and former president of Nigeria Cabin Crew Association, Fidel Olu Ohunayo, in reaction to the report that government would establish a national carrier this year queried, “Is this coming on the heels of absence of Nigerian airlines in the aviation sector , or is it to recover the sold assets of Nigeria Airways or reinstate its workers who one way or another are already professionally engaged, including serving some of the 13/15 Nigerian flag carriers who strongly needed government support and understanding on every factor of operation, ranging from finance to fuel, to manpower, etc?”

He also warned, “We must be wary of any future attempt to favor the new national airline to the detriment of the existing flag carriers similar to the discriminatory treatment doled out by government to the defunct Virgin Nigeria Airways which threw the airline into early crisis that made its principal promoter, Richard Branson to eventually divest his interest.”


Also,  seasoned industry expert and senior official of one of the aviation parastatals spoke to THISDAY on Monday and wanted to know what format of national carrier government wants to establish.

“If you call it a national carrier it means that it is owned by government partly or wholly. If government wants to have interest it will not conform with the global trend and the global trend is that government is divesting from business and allow private investors to operate because they know how to run business better.”


The source observed that there are some countries that have successfully managed a national carrier, like Singapore but noted that the environment is different, emphasizing that a country’s environment and culture determines whether a national carrier could be run successfully or not.

In Nigeria, the source was not so optimistic. “Can government run business successfully in Nigeria? I am yet to see a business that government is running very well in this country. But probably the reason why government may want to have a national carrier is to maximize the benefit from the aviation sector, but can’t this be achieved with the privately owned airlines?


“Most Nigerian airlines are right now going through financial stress, so government should look at a way of boosting capacity of the existing carriers. Probably government believes that if it established a national carrier it will be calling the shots, but this is dicey because government may not be able to sustain a national carrier.”

Right now the owners of existing flag carriers in Nigeria under the aegis of Airline Operators of Nigeria (AON) seem to oppose the establishment of national carrier because from hindsight such establishment would threaten their existence. Past experience show that while the national carrier takes government attention and patronage, it largely does not have the capacity to provide all the needed air services in Nigeria; yet, the national carrier usually threaten to eclipse the private operators.


The source said that the fears of the airline owners are real.

“If you look back, their fear may  be unjustified. If you look at the time of Nigeria Airways, the airline could not maximize the potential that was on ground then and yet would not allow a private operator to explore the opportunities it could not maximise. Once an airline is called a national carrier it now begins to exert so much control and influence over the government and they would be seen as the only carrier and all other carriers would not be adequately protected and adequately catered for.”

On the issue of BASA, the source said the national carrier would claim ownership of BASA and would want to operate so many international routes which it may not have the capacity to operate, but would not be willing to allow the other operators to take over.

The source observed that all over the world the reason why airlines are kicking against the idea of national carrier was because the nation’s money is used to prop up an airline, which enjoys such unlimited patronage and at the same time it is competing with other local airlines that do have the financial trappings and protection in the same market. So that privately owned commercial airlines, which may have higher capacity are put at disadvantage.


“Also a government subsidized carrier can lower its fares and have undue advantage against the other airlines it is competing with. And this is what the airline owners are kicking against; unless government has a way of assuring other operators who are investing their money, that they would be protected.”

CEO of Sabre Network Incorporated, West Africa, Gabriel Gbenga Olowu, said that Nigeria presently has10- 13 flag carriers, including  Air Nigeria, Arik, Aero, Chachangi, Dana, IRS,KABO, etc. that are not government owned but established through private investors, noting that it is a commendable development.

Olowu however remarked, “Our airlines are weak in competition, highly indebted and needed sound and genuine government support for continued survival.”

He said that Nigerian airlines need financial bailout through debt forgiveness, observing that low cost intervention funds by government to service debts is not the way forward because such funds cannot address fuel needs ,fleet renewal ,insurance and other basic items.


“Cases abound world over where governments rose up to bail out its critical businesses among which aviation is paramount. Sept 11 and global economic meltdown US remedies remain very fresh. Our airlines need economic bail out. Bilateral Air Services Agreement (BASA) which yields negative balance of trade must be reversed. Our airlines must cooperate for competitive advantage. Since it is unAfrican to merge , economic regulation should make this happen. Given 3-5 years ultimatum, airline with less than 50 airworthy aircraft in its fleet ceases to operate.”

Olowu said that this would force the airline coalesce  into 4-5 mega operators with obvious synergies of doing so, adding that Nigerian airlines must invest in modern aviation technology for distribution, engineering, revenue, crewing ,etc and depart from rule of the thumb approach of the past.


“One man one airline syndrome will lead an operator to disaster,” he emphasized.

Ohunayo queried, “Why is a national carrier needed? To absorb employees of failed major carriers by providing employment and assuages nerves of restive unions or to act as a means of providing additional fleet, capacity, and frequency in support of other registered carriers or to fill a vacuum and avert the monopolistic tendencies of surviving airlines.”

He argued that the first scenario has been overtaken by events while second and third are the crux of the present agitation for another national carrier, considering the present set of flag carriers have not done anything to reflect national ownership like their counterpart in the banking industry which naturally muster public support and protection.


“Also they are floundering with suffocating debts, with the international routes and frequencies that should be money spinners apparently controlled by foreign airlines. We also lack undiluted low cost carriers, adequate regional jets or props services, finance and a regulated consolidation regime that will bolster the critical mass of our carriers and improve passenger enplanement to the benefit of all stakeholders in general and the economy in particular.”

Ohunayo reasoned that “if we must have a national carrier, then we should ponder over the cost, risk and lessons from other climes, also we should dust the report of the International Finance Company that was contacted to work out modalities of a new carrier in the early days of the present democratic setting.”


But an enlightened Nigerian is stung with envy when he sees national carriers of European and African airlines come to feast on our passengers daily and consolidating their profits from the Nigerian passengers. It is really natural to feel that if Nigeria has a national airline it would benefit enormously from the growing Nigeria air travel market.

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Flight Africa Tips: How to beat the Jet lag

Travel Tips on how to beat the jet lag

The holidays are finally over and many families and travelers are once again up in the air back to the routine of 2012. Since most people go to holidays across different time zones, many often experience the jet lag.

Jet lag is one of the bad side effects of internationa travel and normally occurs when you cross several time zones, four  or five time zones. For example when you are traveling from East to West or West to East.
Travelers on Trans Atlantic Flights are more likely to experience a jet lag. Also, travelers traveling to and from Africa into the Far East destinations like China, Thailand are likely to experience some jet lag as the time zones interfere with your body clock.

Beat the jet lag
 Here are a few tips on how you can combat jet lag and quickly settle into the business and life's tasks for the year 2012. Life is too short to be wasted on a jet lag :)

Before the flight, try "living" in the time zone of your destination. For example, if you live in East Africa and your destination is Guangzhou, which is 5 hours ahead of Nairobi time, try to assume you are already in Guangzhou two days before the flight and begin "living" in that time zone. If you sleep at 8pm, then go to bed at 2am or 3am and wake up at 10am to fit into the Guangzhou time zone. Sounds crazy, but has worked for me and several other travelers.

When you board the plane, set your watch to the time of your destination so that you can mentally adjust to your destination during flight and on landing. The airline you’re flying with will also set the cabin lighting and dinner schedules to match the time at your destination. In this way, your body is tricked into getting accustomed to your destination's time zone.

Another thing you can do is get some decent sleep during the flight. Bring along your special pillow, grab some extra blankets if they are available, put in your ear plugs and eye mask. If your airline includes some socks in the amenities pack then put them on. Cosy feet is essential for a good uninterrupted sleep.

If you are not a good plane sleeper, consider contacting your doctor to prescribe you some mild sleeping pills to help you sleep soundly during the flight. Also and very importantly, be 100% sure that you have carried the prescription box with and not just the tablets :) In other words make sure you take the correct prescription. (Does this ring true? Passenger Left Sleeping on Plane Sues Airline)


On waking up and after your sound sleep, make sure you take a walk through the cabin. Go to the toilet to stretch your legs and drink lots of water to keep yourself hydrated.

If it's daylight when you arrive at your destination, try very hard to stick to the destination's time zone. Don't be tempted to go  to sleep in the morning and wake up  at 3pm. You will probably mess up the body clock that you had spent so much time tuning before and during the flight. Resist the temptation to sleep until it's time to sleep at night otherwise you might find yourself staring at the sky at 3am with nothing much to do in a new country.

One interesting tip i read on a travel blog, when traveling in the Easterly direction, the Jet lag is more pronounced than when you are traveling in a Westerly direction? Why is that? Perhaps I will cover that in my next post :) Happy Travels!

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